Complaint Form - Texas Department of Insurance - Texas 2025

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The Texas Department of Insurance mission is to protect insurance consumers by: Regulating the insurance industry fairly and diligently. Promoting a stable and competitive market. Providing information that makes a difference.
By mail: Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, TX 78711. By phone: 512.463. 6599 or 800.803. 9202.
If you want to file a complaint so TDI can look into your issue, this is how it works: Call our Help Line at 800-252-3439 to talk about your issue. Well ask if youve talked to your company, agent, or adjuster. Sometimes a conversation can clear up an error or misunderstanding.
The Texas Department of Insurance can help you with insurance problems, complaints, and questions. File a complaint using its online Insurance Complaint Process. Call (800) 252-3439 if you have questions or need help filing a complaint with them.
The fastest way to get help with an insurance question Call our Help Line at 800-252-3439. Were answering your calls from 8 a.m. to 5 p.m. Central time, Monday through Friday.
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Explanation: Reports required by the Texas Department of Insurance based on complaints about unfair settlement practices must contain information about how the claim was settled, the total number of complaints, the resident state of the claimants, and the total number of claims.
The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, ing to the latest NAIC complaint index. Any company with a score above the market average of 1 receives more complaints than the average insurer.
Call 800-458-9858 to report complaints about the care or treatment of someone served by a Regulatory Services provider, including allegations of abuse, neglect, or exploitation. Access a list of provider types so you can file a complaint with Complaint and Incident Intake.

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