Tva fraud dispute 2025

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The document is a Debit/Credit Card Dispute Form for members of the Knoxville TVA Employees Credit Union. It provides a structured format for members to report unauthorized transactions, lost or stolen cards, and other disputes related to their credit or debit card usage. The form requires detailed information about the member, disputed transactions, reasons for the dispute, and an attestation statement confirming the accuracy of the provided information.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the phone number for via credit union fraud?

Do not respond to SMS text messages, voice calls, or messages that appear to be about your accounts. Instead, call ViaCU directly at 765.674. 6631 (the number listed on your monthly statement) to question any SMS text messages or voice calls allegedly from ViaCU or about your accounts.

How do I unlock my TVA account?

If you forgot your password or are locked out, please use the Forgot Password Tool to receive a temporary password by text or voice call. For further assistance, please call 865-544-5400 ext. 3202.

What is the 24 hour customer service number for Tennessee Valley Credit Union?

With our convenient Choice24 telephone service you can call in 24/7 and check your balances, recent transactions and even transfer funds between your TVFCU accounts. Have your Choice24 PIN ready and call 423-634-3600 locally or 1-800-634-3600 nationwide.

What is the phone number for TVA credit union fraud?

Money was sent from your account. If you sent the money and the recipient hasnt accepted the funds, cancel the payment immediately. If money was sent by someone impersonating the Credit Union: Turn your card off in Control My Card in the mobile app. Call us at (865) 544-5400.

How do I skip a payment on my Knoxville TVA Employees Credit Union?

You can apply for a skip-a-payment for a $35.00 fee for each skip-a-payment. Your account must be in good standing with all current loans and at least three payments made on the loan. Skip-A-Payment can be used up to two times per 12-month period.