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Claim form - Virgin Atlantic

Claim form - Virgin Atlantic 2025

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This document is a claim form for passengers whose baggage has been declared irretrievably lost by Virgin Atlantic Airways. It outlines the conditions under which a claim can be made, including the requirement to provide details about the missing baggage and its contents, along with purchase receipts. The form includes sections for personal information, journey details, and specifics about the claim. It also provides instructions for submitting interim expense claims separately and emphasizes the need for accurate documentation to process claims efficiently.

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Versions	Form popularity	Fillable & printable
2021	4.8 Satisfied (59 Votes)
2017	4.9 Satisfied (45 Votes)
2015	4.8 Satisfied (27 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I claim a refund from ?

Making a claim If you would like to claim a refund and/or compensation: If you booked directly with Australia, please contact our Customer Care team. If you booked through your travel agent, please contact your travel agent directly.

How to make a claim with travel insurance?

Please call us on 0207 748 0655*. We are here from 9am to 5pm, Monday to Friday. Please have your claim or policy number to hand when you call. *Calls to 02 numbers cost the same as calls to 01 and 02 numbers as they are included in inclusive minutes and discount schemes in the same way.

How do I claim refund from ?

You can request this refund online by following the prompts in the email or SMS you receive about the change or cancellation (or via your travel agent if this is how you booked), or by contacting the Guest Contact Centre or your travel agent.

How to get a refund from Atlantic?

If you booked directly with Atlantic, we will automatically process the refund if you; Do not travel on the significantly delayed or changed flight. Do not travel on the rebooked flight provided. Do not choose an alternative option by the time the rebooked/significantly delayed flight departs.

How to make a claim with ?

For claims call: 1800 662 884.

How do I make a claim with ?

For claims call: 1800 662 884. For anything else: 1800 724 678.

How to make a claim on a credit card?

Please include a covering letter with the following information: Your Money or Atlantic Credit Card number. Amount and date of the transaction or purchase. Name of the company and details of your purchase or transaction. Reason for the claim.

How do I claim my Atlantic points?

If youre flying with Atlantic and added your Flying Club number to your booking, your points will be automatically processed as soon as you fly. Theyll land in your account within 7 days.

Claim form - Virgin Atlantic 2025

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