AUTOMOTIVE COMPLAINT FORM - Office of the Attorney General - ag ky 2025

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering your personal information. Fill in your name, address, city, state, zip code, home phone, county, work/cell phone, and email. Ensure all fields are completed accurately.
  3. Next, provide details about the company or person you are filing a complaint against. Include their address and phone number for effective communication.
  4. In the vehicle section, specify the make/model of your vehicle, year of purchase, vehicle identification number (VIN), and whether it was new, used, or leased. Also include mileage at purchase and current mileage.
  5. Indicate if you have complained to the dealer or manufacturer and provide details about any arbitration applications. This helps track previous attempts at resolution.
  6. Briefly state the facts of your complaint in the designated area. Attach any relevant documents that support your case.
  7. Finally, sign and date the form to confirm that all information is accurate before submitting two copies along with any attachments.

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Though there are a variety of issues a customer may have, realistically there are a few distinct buckets that a majority of requests fit into: Time-based complaints. Company-based complaints. Product/service-based complaints.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. Use this sample complaint letter as a guide to help you explain the problem and what you want done to resolve it. Then send it to: A salesperson or customer service representative.
You may also request a complaint form be sent to you by emailing the Consumer Protection Division or by calling our toll free number at 1-888-432-9257 and selecting option #3.
Writing a Letter Find the Attorney Generals contact information. Address the letter appropriately. Include your contact information. Start with an overview of the situation. Follow with a paragraph treating the details of the dispute. Describe how many people were affected. Describe steps you have taken.
There are 4 main ways to complain: in person. by telephone. by letter. online or by email.
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Principle 1 - An accessible process. Principle 2 - A user-focused process. Principle 3 - A timely process. Principle 4 - An objective process. Principle 5 - Focus on resolution. Principle 6 - Learning from complaints.
Under the federal rules, the three mandatory elements in every civil complaint are: (1) a statement as to why the court has jurisdiction over the case, (2) a short and plain statement as to why the plaintiff is entitled to relief and (3) a description of the relief sought.
Contact. Report Scams: Kentuckians should report scams to the Office of the Attorney General by calling 888-432-9257 or completing a scam complaint online.

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