AUTOMOTIVE COMPLAINT FORM - Office of the Attorney General - ag ky 2025

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Though there are a variety of issues a customer may have, realistically there are a few distinct buckets that a majority of requests fit into: Time-based complaints. Company-based complaints. Product/service-based complaints.
Explain your problem to the company by calling, web chatting, or sending them a formal complaint letter. Use this sample complaint letter as a guide to help you explain the problem and what you want done to resolve it. Then send it to: A salesperson or customer service representative.
You may also request a complaint form be sent to you by emailing the Consumer Protection Division or by calling our toll free number at 1-888-432-9257 and selecting option #3.
Writing a Letter Find the Attorney Generals contact information. Address the letter appropriately. Include your contact information. Start with an overview of the situation. Follow with a paragraph treating the details of the dispute. Describe how many people were affected. Describe steps you have taken.
There are 4 main ways to complain: in person. by telephone. by letter. online or by email.
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Principle 1 - An accessible process. Principle 2 - A user-focused process. Principle 3 - A timely process. Principle 4 - An objective process. Principle 5 - Focus on resolution. Principle 6 - Learning from complaints.
Under the federal rules, the three mandatory elements in every civil complaint are: (1) a statement as to why the court has jurisdiction over the case, (2) a short and plain statement as to why the plaintiff is entitled to relief and (3) a description of the relief sought.
Contact. Report Scams: Kentuckians should report scams to the Office of the Attorney General by calling 888-432-9257 or completing a scam complaint online.

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