Service Request - My Utility Account 2025

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out the Applicant Information section. Ensure you provide your name, mailing address, city, state, home phone, and zip code. Remember to attach a copy of your Driver’s License.
  3. In the Service Address section, enter the street address, city, state, county, and region. If applicable, indicate if you have previously had service with the utility.
  4. Select the requested services you need from the options provided. At least one service must be checked.
  5. Complete the Additional Information section by selecting your customer type and indicating whether you are an owner or tenant. Fill in any special service needs if applicable.
  6. Review all entered information for accuracy before signing and dating the form at the bottom.

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Utilities ELECTRICITY. The City of Mesa provides electric utility service to more than 17,500 homes and businesses in approximately 5.5 square miles centered around and including Mesas downtown. NATURAL GAS. WATER / SEWER. TELECOMMUNICATIONS.
Contact Us Police Non-Emergency. 480-644-2211, option 2. or Report Online. Utility Account. (Customer Service) 480-644-2221. Utility Emergencies. Electric: 480-644-2262. Gas: 480-644-4277. Water: 480-644-2262. Electric Power Outage (City) - 480-644-2262. 711/TTY 800-367-8939. En Espaol.
You can make changes to your account like updating your information, ask to receive e-bills, set up your auto pay, and view your usage history online account or by calling Customer Service at 919-996-3245.
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People also ask

You may pay by check or credit card using our unattended pay-by-phone feature virtually 24 hours a day, seven days a week by calling 480-644-2221.
To request new residential City utility services please call 480-644-2221 or visit our offices.
Electrical service is provided by Salt River Project (SRP) or Arizona Public Services Company (APS), depending on your location within the County.
To put a utility in your name, youll need to show the provider proof of your identity, such as your ID, drivers license, or birth certificate, and billing address, usually a lease agreement or piece of mail. In some cases, the company may also request documents related to your employment status or credit history.

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