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How do you greet someone as a receptionist?

Receptionist Greeting Scripts: 15 Professional Ways to Answer the Phone Hello, thanks for calling [company]. ... Good morning (afternoon, etc.)! ... Hello, this is [name]! ... Hello, thanks for calling [company]. ... Thanks for calling [company]. ... Hi there! ... So glad to hear from you! ... Good day, you've reached [company].

How do receptionists answer the phone?

A receptionist's greeting sets the tone for the call. Answering with an upbeat message can calm an angry caller....Here are the essential components of a warm, welcoming phone greeting: Greet the caller with \u201cHi\u201d or \u201cHello\u201d Thank the caller. Recite the name of the business. State your name. Ask how you can help.

What should a receptionist always remember?

Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.

What should a receptionist say?

Receptionist Greeting Scripts: 15 Professional Ways to Answer the Phone Hello, thanks for calling [company]. ... Good morning (afternoon, etc.)! ... Hello, this is [name]! ... Hello, thanks for calling [company]. ... Thanks for calling [company]. ... Hi there! ... So glad to hear from you! ... Good day, you've reached [company].

How and when should the receptionist answer the phone?

Make sure that you answer calls promptly, ideally after two or three rings at the most. You also shouldn't answer on the first ring because it can be startling to some callers.

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How do you take a message as a receptionist?

Every message you take should include: Caller's name. Caller's business or company name. The best phone number to return the call. A summary of the purpose of the call. The date and time of the call.

How do receptionists answer the phone?

A receptionist's greeting sets the tone for the call. Answering with an upbeat message can calm an angry caller....Here are the essential components of a warm, welcoming phone greeting: Greet the caller with \u201cHi\u201d or \u201cHello\u201d Thank the caller. Recite the name of the business. State your name. Ask how you can help.

How do you take a message as a receptionist?

Every message you take should include: Caller's name. Caller's business or company name. The best phone number to return the call. A summary of the purpose of the call. The date and time of the call.

What is the first thing that a receptionist does on receiving a call?

The first thing that a receptionist has to do after picking up a call is to greet the caller with a positive greeting and immediately after the greeting the receptionist should mention their name followed by the name of the place that is being called.

How do you answer a call as a receptionist?

Here are the essential components of a warm, welcoming phone greeting: Greet the caller with \u201cHi\u201d or \u201cHello\u201d Thank the caller. Recite the name of the business. State your name. Ask how you can help.

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