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As a business owner or representative you may refuse entry to any person as long as the reason is not discriminatory e.g. if it is known that the person has been abusive to staff members, you can ask them to leave. This request revokes their lawful right to be there and they must be given the opportunity to leave.
This right exists without any obligation on the licensee to give a reason, although in cases where there might be some doubt it is best to say exactly why the person is refused or barred.
Sometimes, if the customer has made several questionable transactions with a merchant, their information will be passed on to the credit card network as a fraudulent account. This means the customer could be blacklisted by the merchant, but also lose account access with their card network pending further investigation.
Managers can also order someone off their premises, and ask them not to return, but make sure you have appropriate support when doing this. Fines or fixed penalty notices (FPNs) can be issued by the police for anti-social behaviour and criminal activity.
As a retail premises you have the right to ban anyone from your premises. The most effective, and legal, way to do this, is to hand them a banning notice.

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As a business owner or representative you may refuse entry to any person as long as the reason is not discriminatory e.g. if it is known that the person has been abusive to staff members, you can ask them to leave. This request revokes their lawful right to be there and they must be given the opportunity to leave.
How to Write a Cease and Desist Letter Include your name and address. Include the recipients name and address. Demand the recipient to stop the harassment. Send it via certified mail, return receipt requested.
A trespass notice is a warning telling that person to stay off your property. You can trespass them verbally, or by giving or sending them a written trespass notice.
Send the letter from yourself or, preferably, ask your solicitor to send a letter to the person concerned. Say that the person is no longer welcome in your store. Give a warning that should the person return to your store in the future, he or she will be trespassing.
Individuals can be banned from a place as long as the ban does not break the anti-discrimination laws. Businesses have the right to exclude whoever they want from their private property. A banning notice should be issued to an individual in writing. There are no rules on how long the ban can be for.

sample letter of banning a person