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How do I submit claims to Medi-Cal?

To file a claim, you must submit a Medi-Cal Claim Form for Beneficiary Reimbursement. The claim form must be filled out in blue or black ink; The claim form must have an original signature (no copies will be accepted); The Claim Form must include: A photo copy of your Medi-Cal Beneficiary Identification Card (BIC).

Does Medi-Cal accept electronic claims?

California Health and Wellness Plan acknowledges electronically submitted claims, whether or not the claims are complete, within two business days via a 277CA to the clearinghouse following receipt. California Health and Wellness Plan acknowledges paper claims within 15 business days following receipt for Medi-Cal

How do I contact Medi-Cal customer service billing?

Payment and Billing Questions If you have billing issues or questions, please contact the Medi-Cal Provider Service Center at (800) 541-5555 (outside of California, please call (916) 636-1980).

What is the timely filing for Medi-Cal claims?

Original (or initial) Medi-Cal claims must be received by the FI within six months following the month in which services were rendered. This requirement is referred to as the six-month billing limit.

How do I get a live person at Medi-Cal?

(800) 977-2273 Medi-Cal Rx Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 977-2273 for our Medi-Cal Rx Customer Service Center (CSC). CSC hours are available 24 hours a day, 7 days a week, 365 days a year.

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