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Homeowners should file a complaint with the Office against the contractor, using the HIC Complaint Form even if the contractor is not registered.
A permit for any remodeling project is issued by the local building department. If youre doing the work on your own, you should request the permit. If youve hired a contractor, they should request it as they are responsible for compliance.
To file a complaint against a home improvement contractor call the Commonwealth of Massachusetts Office of Consumer Affairs and Business Regulation at (617) 973-8900.
By law, the contractor cannot collect more than 1/3 of the cost of the contract in advance, unless special order materials are needed.
On private projects, Massachusetts Prompt Pay law requires property owners to make progress payments to Prime Contractors within 45 days after approval of invoice. The invoice must be approved or denied within 15 days.
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People also ask

All contractors, partnerships, and corporations that solicit, bid on, or perform residential contracting as a contractor or subcontractor on an existing one to four unit owner occupied residential property in Massachusetts must be registered as a Home Improvement Contractor (HIC).
Each individual state warranty is crafted to meet that states statutes regarding builders structural warranties. In Massachusetts, the statute is 6 years and requirements for other types of coverage are different than our traditional plans.
The court could order your contractor to finish or correct the work or compensate you for your losses. Otherwise, you could file a claim against your contractors insurance. However, a contractors general liability insurance likely wont cover faulty work claims unless someone is injured from the unfulfilled contract.

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