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What is Oracles three standard levels of support?

The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support.

What is the support policy for Oracle Fusion?

Premier Support provides a standard five-year support policy for Oracle Fusion Middleware products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.

What is included in Oracle support?

Premier Support includes 24/7 technical assistance from Oracle experts, priority service request handling, and remote diagnostics, as well as the latest software patches and supportability enhancements.

What is the Oracle repricing policy?

What is the repricing policy of Oracle? Repricing is an Oracle technical support policy. If you terminate any subset of licenses, the remaining licenses will have support based on the list price. Oracle Support Renewal Optimization and lower costs in 2024 Redress Compliance Oracle support Redress Compliance Oracle support

What is the maintenance fee for Oracle software?

When you purchase software from Oracle, you will normally pay a Software Support Maintenance fee which in most cases is 22% of the license cost. This fee is payable every 12-months from when you purchased the software. Oracle Software Support Maintenance Contract Renewals version1.com software-asset-management version1.com software-asset-management

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