Hlb dispute form 2025

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  1. Click ‘Get Form’ to open the hlb dispute form in the editor.
  2. Begin by entering the date at the top of the form. This helps establish a timeline for your dispute.
  3. Fill in your cardholder name and Visa/Mastercard/Amex number accurately to ensure proper identification.
  4. Review your credit/debit card statement and list any disputed transactions, including transaction date, merchant name, and amount.
  5. Select the reason for disputing each transaction by checking the appropriate categories provided on the form.
  6. Complete your personal details, including Identity Card number and contact information, ensuring all fields are filled out correctly.
  7. Finally, sign the form at the bottom to confirm your declaration before submitting it through our platform.

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Tap on Authorise if you wish to proceed with that transaction. Tap on Reject if you wish to cancel the transaction. A) If you are performing a transaction on HLB Connect App: i) After you click on Ready To Transfer you will be served with AppAuthorise screen.
Complaint --Select Nature of transaction-- Person to person. Person to merchant Nature of transaction. --Select Issue Type-- Amount debited but not credited to beneficiaries account. Comments. Provide brief about your issue. Transaction ID * Please enter your 12-digit transaction reference number.
A bank dispute is the process through which a cardholder rejects fraudulent or inaccurate charges on their credit card statement with their issuing bank. This is also known as a chargeback. Chargebacks are a means of protecting consumers against fraud.
To dispute a charge, send a letter to your credit card companys address for billing inquiries or errors. Your credit card company will investigate the dispute. If it resolves it in your favor, it will remove or fix the charge.
To raise a dispute on a debit card transaction in the HSBC HK App, log on and follow these steps: Select the integrated account thats linked to the debit card. Choose the current or savings account thats under the integrated account. Select Manage debit card, then select Dispute debit card transaction
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Send a Dispute Letter to Your Card Company your name and account number. the dollar amount of the disputed charge. the date of the disputed charge. an explanation of why you think the charge is incorrect.
Call our Contact Centre at: 03 7626 8899.

dispute transaction form hlb