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What does Microsoft CRM do?

Customer relationship management (CRM) is a set of integrated, data-driven software solutions that help manage, track, and store information related to your companys current and potential customers.

What is customization in Dynamics CRM?

With Dynamics 365 CRM customization, you get the ability to customize the CRM for improved branding and customer experience. Align the CRM with your brand identity with our UI customization services.

What is the difference between customization and configuration in Dynamics 365?

In CRM, customizing usually refers to CRM extensions, which may require custom coding or development utilizing the CRM Software Development Kit (SDK). On the other hand, configuring refers to the ability to adopt Out of The Box functionalities to achieve business goals.

What is customization in MS CRM?

Custom User Interface Enhance the look of the CRM by changing the elements of the interface. With Dynamics 365 CRM customization, you get the ability to customize the CRM for improved branding and customer experience.

What is configuration in CRM?

CRM configuration is an essential step in the process of implementing a customer relationship management (CRM) system for businesses. CRM systems serve as a critical tool for managing interactions and relationships with customers, helping businesses to maintain, grow, and improve their offerings.

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