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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Contact us

Whats the phone number for ADT customer service?

E-mail us 24/7/365after all, thats when were protecting you. Simply fill out and submit the form below and well get back to you as soon as possible. Note: Requests for cancellation of service cannot be accepted online. Please call 877-PRO1-911 (877-776-1911) for assistance.

How do I contact ADT Protection 1?

Our trained technicians are always on call, so well respond promptly to repair your system. Please fill out the form below or call 877-PRO1-911 (877-776-1911) to coordinate a service visit. The information you provide above will only be used to contact you regarding Protection 1 service.

Is ADT and Protection 1 the same company?

In 2016, a company called Apollo Group Management acquired ADT and merged it with Protection One, so the two are essentially the same company but technically two separate entities with slightly different services and price points. Protection One currently holds an A+ rating with the Better Business Bureau.

How much is Protection 1 per month?

Protection 1 costs start at $45.99 per month when you sign a 36-month contract. Does Protection 1 equipment come with a warranty? Yes, all Protection 1 equipment packages include a limited warranty.

Who bought Protection One?

ADT now owns Protection 1, and their systems are available along with the original ADT equipment. ADT and Protection 1 have an extensive market presence in the United States and Canada.

How much does Protection 1 cost?

You can switch monitoring to Protection 1 and upgrade to one of their security packages, ranging from $34.99 to $49.99 a month. Now, before you pull out your credit card, check out our in-depth review of Protection 1 security systems to learn what its like living with this security system.

How do I cancel ADT Protection 1?

Oct 31, 2023Knowledge However, for your security, we cannot accept cancellation requests via email or the web. If you would like to cancel your account, please call 1-800-ADT-ASAP. Please note that if you wish to cancel services with ADT, it may be helpful to have your contract available.

Is Protection 1 still in business?

ADT and Protection 1 are operating under common ownership, led by the Protection 1 Leadership Team. At the beginning of April 2017, we combined into a single legal entity. We will continue to do business under both the Protection 1 and ADT brands.

Does protection one still exist?

At the beginning of April 2017, we combined into a single legal entity. We will continue to do business under both the Protection 1 and ADT brands. As a Protection 1 customer, you will still call the same phone numbers, use the same websites and talk to the same employees you always have. FAQs about ADT and Protection 1 Combining protection1.com ceoletter faqs protection1.com ceoletter faqs

Is ADT the same as Protection 1?

Well-known security company ADT does own Protection One, so the two companies are merged. But technically, they are two separate brands.

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