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When you effectively train your managers and supervisors, you better position them to train their own staff members. A knowledgeable workforce that is fully aware of their own job responsibilities as well as your expectations is a high-functioning unit that provides superior service to your customers.
The Supervisory Development Program (SDP) provides participants with the proven fundamental skills necessary to become an effective and successful supervisor. Those who complete the six core classes plus two elective sessions will receive a certificate from KCPDC.
Supervision skills are those skills that are important for managing and supervising others and are necessary for effective leadership. Supervising means directing and guiding others in an efficient and productive way. Supervisors are responsible for this job.
A supervisory training course equips individuals in leadership and management positions with the skills and knowledge necessary to oversee and guide their teams. The course typically covers topics such as communication, conflict resolution, delegation, and decision-making.
Course Objectives: Apply effective time management techniques to increase the productivity of the team. Gain communication skills with others. Learn the principles of key management processes. Knowledge of the skills of problem-solving and decision-making.
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