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Please call 614-645-8276 weekdays from 7:00 am to 6:00 pm. If you are renting (or purchased on land contract) and want to receive water/sewer bills, you will need to complete and sign a Tenant Billing Agreement(PDF, 139KB) with the property owner; the property owner will receive a copy of all bills.
Our mission is to ensure that quality water services are offered each day to the over 19,000 customers of Columbus City Utilities. We take pride in ensuring that our drinking water meets the most stringent standards. We continue to do everything possible to exceed the requirements of the 1996 Safe Drinking Water Act. Columbus City Utilities City water and sewer service for Columbus columbusutilities.org columbusutilities.org
The Community Action Agency offers help with rent, mortgage, water, and other utilities for households at or below 150% of the Area Median Income. Call 513.569. 1840, option #4.
You can call us 24 hours a day and enter a payment arrangement through our interactive message system. The number is 614-645-8276. Representatives are also available to take your call Monday through Friday 7:00 a.m. to 6:00 p.m. Learn more about payment arrangements or schedule one online. Public Utilities - Bill Payment FAQ - City of Columbus, Ohio columbus.gov utilities customers Bill-P columbus.gov utilities customers Bill-P
Water and Sewer Rates Monthly UsageWater (rate per 1,000 gallons)Sewer (rate per 1,000 gallons)First 10,000 gallons$1.61$6.67Next 40,000 gallons$1.34$5.97Next 250,000 gallons$1.11$4.77Next 700,000 gallons$1.03$3.632 more rows Feb 16, 2021 Billing Rates - Columbus City Utilities columbusutilities.org billing-rates columbusutilities.org billing-rates
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The Low Income Household Water Assistance Program (LIHWAP), which will begin on January 18, 2022 and end on September 30, 2022, will help Northeast Ohioans at or below 175% of the federal poverty guidelines pay their water and wastewater bills. See the chart below to see if your household qualifies.
614-645-7788 Please report utility repair needs to the 311 Center online or call 614-645-8276 (weekdays 7 am - 6 pm). For non-business hours emergencies: Water 614-645-7788; Sewer 614-645-7102; Power 614-645-7627. Utility Customer Service - City of Columbus, Ohio columbus.gov CustomerOld columbus.gov CustomerOld
(WJW) Qualifying Ohioans can get up to $500 or $800 to help pay their summer electric bills or to buy or make repairs to their air conditioners.

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