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Participant guide template 2026

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The document is a training guide for employees of Enterprise Rent-A-Car focused on selling protection products to renters. It outlines the importance of understanding the benefits of various protection products, such as Damage Waiver and Roadside Assistance, and emphasizes a four-step sales process. The training also includes activities aimed at improving communication with renters by examining common sales statements and discussing how to better inform customers about their options.

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Click ‘Get Form’ to open the participant guide template in the editor.
Begin with Section 1: Introduction. Read through the overview and familiarize yourself with the training objectives outlined.
Move to Section 2: Protection Products. Fill in any required fields regarding product details, ensuring you understand their benefits for renters.
In Section 3: Selling the Products and Educating Renters, engage with the Renter’s Perspective activity. Discuss statements in groups and provide your insights directly in the designated areas.
Complete Section 4: Wrap-Up by summarizing key takeaways from your training experience, ensuring all fields are filled out accurately.

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