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Appointment deposit policy

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The document outlines the Appointment Deposit & Cancellation Policy, requiring a non-refundable $100 deposit to confirm appointments. It specifies that clients must provide at least 48 hours' notice for cancellations or rescheduling to retain their deposit for future use. Late arrivals exceeding 15 minutes may result in appointment cancellation and loss of the deposit. Clients must acknowledge their understanding of these policies by initialing.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Do you lose a deposit if you cancel?

Normally the holding deposit can be retained by the landlord if the prospective tenant changes their mind as the advert is locked so nobody else can make enquiries. If you change your mind you have wasted the landlords time and they would be well within their rights to keep the holding deposit.

How much should a deposit be for a hair appointment?

Yes! It is completely normal for a stylist to ask for a deposit or even full payment in advance of your service. A lot of times, especially with new clients, stylists get no-showed and this results in a loss of income.

Is a deposit refundable if you cancel?

The advice is to pay the balance and not cancel so you get ALL your money back . Cancellation means you lose your deposit and if you use the low deposit scheme you will still need to pay the outstanding deposit amount.

Do you get your deposit back when you cancel an appointment?

In most cases a deposit is held as security for if the person wanting the service cancels. If the service provider cancels you should expect either a full refund or agreement to switch the booking to a more convenient time. If thats not possible they should still refund.

How do deposits work for appointments?

If a booking was canceled within the terms of the providers cancellation policy, the provider should refund a payment on their end, and you should receive it within 2-5 business days. If, after 5 business days, you have not received a refund, you should contact the provider directly.