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(1) Unfair, unconscionable, or deceptive methods, acts, or practices in the conduct of trade or commerce are unlawful and are defined as follows: (a) Causing a probability of confusion or misunderstanding as to the source, sponsorship, approval, or certification of goods or services.
Statute of Limitations An action must be brought within six years after the occurrence of the method, act, or practice that is the subject of the action or no later than one year after the last payment in a transaction involving that method, act, or practice, whichever time period ends at a later date.
(9) An action under this section must not be brought more than 6 years after the occurrence of the method, act, or practice that is the subject of the action or more than 1 year after the last payment in a transaction involving the method, act, or practice that is the subject of the action, whichever period of time
All complaints should be submitted using our Consumer Complaint form. Send by regular mail or fax as listed above. If you have any questions, please call the Consumer Protection Division Monday through Friday from 8:30 AM to 4:30 PM at 517-335-7599 or toll free 877-765-8388.
The Michigan Consumer Protection Act (1976 PA 331) gives consumers, prosecutors, and the Attorney General a way to fight deceptive practices. This act prohibits many unfair and deceptive trade practices and gives prosecutors more power to enforce the law.

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The law applies to businesses in Michigan that participate in trade or commerce. If an unlawful act conducted by a business causes injury or loss to a consumer, the consumer has the right to take legal action and file a civil suit against the offending business.
MCL 445.911(2) provides that a person who suffers a loss may bring an individual action to recover actual damages or $250, whichever is greater, together with reasonable attorneys fees. The availability of attorneys fees allows consumers to obtain access to the courts by offering attorneys the promise of attorneys
Michigan criminal statute of limitations law sets the limit at six years for misdemeanors and six to 10 years for most felonies.

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