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EOBs are usually mailed once per month. Some plans give you the option of accessing your EOB online. Your EOB is a summary of the services and items you have received and how much you may owe for them.
You may not automatically receive medical, vision, and pharmacy ID cards in the mail at the beginning of your plan year. You have immediate access to your digital ID cards and proof of coverage anytime you need them, right from myCigna.com or the mobile app.
Log onto .mycigna.comwith your CIGNA User ID and Password (not Pace credentials) If you do not have a user ID and password, click on REGISTER NOW and using your SSN or Card Number, register for online access. Once you have completed that process then log in using your newly created User ID and Password.
If youre a Cigna Healthcare customer you can log in to myCigna to view the EOBs for your plan.
Cigna Dental: Call +1 800 244 6224.
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Your EOB is now online at myCigna.com. You can choose to go paperless, continue getting paper EOBs by mail or opt for both. a paper copy. The Summary page gives an overview of the ways your benefits are working for you quickly see what was submitted, whats been paid and what you owe.

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