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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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To cancel via mail: Write a letter that explains your intent to cancel your membership and includes your name, address, phone number, and Planet ID membership number. Address it to your home club, and Planet Fitness recommends sending it via certified mail.
To stop the billing of the annual fee, cancellation must be completed by the 25th of the month prior to the annual fee date. Lasty, if your membership has a minimum term and is cancelled prior to end of contract term, a $58 buyout fee is required.
After getting a profile, youre just a few simple steps away from securing that refund: Log in and hit Refund Instantly. Choose the charges youd like to get Planet Fitness Refund for. Provide your first and last name. Open our templated email. Press send.
More specifically, you must offer your name, phone, address, birth date, email, membership ID, and the last four digits of your credit card associated with the account. On top of that, you should provide a statement of your intention to cancel the membership.
For most locations, you can visit your home club in person to cancel your membership or send written notification via mail to your home club requesting to cancel. Some members may also be eligible to cancel their membership online based on their membership type and location of their home club.
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People also ask

Negotiate with the gym Research your consumer rights when youre ready to cancel your gym membership. You may be entitled to a full refund or a prorated amount based on the number of months left on your contract. The gym may also try to convince you to stay by offering a lower monthly rate.
Lasty, if your membership has a minimum term and is cancelled prior to end of contract term, a $58 buyout fee is required. How do I transfer my membership to a different Planet Fitness club? You can transfer your membership online with just a few clicks, starting here (youll need your Planet Fitness Club Pass number).
To pause your membership, contact customer service at your location. Upgrading or downgrading your membership can be done in person or online. There are no refunds after cancellation, and during COVID-19, memberships are frozen automatically when gyms close.
FAQs on Canceling Your Planet Fitness Membership FAQ If the membership was for one year and a customer wishes to cancel before those 12 months have passed, then the member will be charged a $58 cancelation fee .
To pause your membership, contact customer service at your location. Upgrading or downgrading your membership can be done in person or online. There are no refunds after cancellation, and during COVID-19, memberships are frozen automatically when gyms close.

planet fitness cancellation letter pdf