Bacstel-IP and Secure-IP Service User Application Form - Barclays 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out the 'Customer Details' section. Enter the Service User Name, Service User Number (if applicable), email address for notifications, and contact address in BLOCK CAPITALS.
  3. Proceed to the 'Organisation Details' section. If your service user is linked to an existing organisation, provide its name and ID; otherwise, enter a new organisation name.
  4. In the 'Submission Channel' section, select whether you will be making direct or indirect submissions. Choose your connection method if applicable.
  5. Complete the 'Software Package Name(s)' section if you are a direct submitter. List all software providers and package names used.
  6. Fill out the 'Primary Security Contact Details' for at least two contacts, ensuring all required fields are completed accurately.
  7. Review your entries for accuracy before submitting. Ensure no alterations have been made as they may cause delays in processing.

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Bacs System means the system relating to the automated clearing and settlement of payments operated by Bacs. Bacstel-IP means a service providing a secure access channel into the Bacs Service to send submissions and access reports. It uses internet protocols (IP) and PKI security.
Bacs is a form of bank transfer and the two terms are often used interchangeably. There are also other types of bank transfers to be aware of (each has its own characteristics), such as CHAPS and Faster Payments.
BACS payments are managed entirely within the Bulk Payments extension, while inter-account transfers, UK same-day payments and international payments are managed as usual in Wealth Online Banking once the payments have been submitted.
Text message Choose Receive a code by text message and select Next Youll receive a text message with the verification code you need to enter into the verification screen. Once youve entered the verification code, follow the on-screen instructions to complete your payment.
This type of payment is mostly used for sending Direct Debits and credits. The payments take three working days to clear. For example, money paid into your account on Monday will clear on Wednesday.

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A Service User Number is a unique identifier for organisations collecting payment by Direct Debit. All communications with Bacs, the clearing service for Direct Debit, use this ID, and it is stored to create a record of the transaction.

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