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Right to Fair Rental Practices Landlords are prohibited from engaging in unfair practices such as: Charging excessive rent increases without proper notice or justification. Discriminatory behavior when selecting tenants. Failing to ensure the property is in a habitable condition.
During this period, both the landlord and the tenant are bound by the agreements terms. Upon expiry, it will be automatically continued on a month-to-month basis, or be renegotiated. Termination Notice Period: 20 business days notice (Section 14(2) of the CPA).
The tribunal seeks to: Harmonise relationships between landlords and tenants in the rental housing sector. Resolve disputes that arise due to unfair practices. Inform landlords and tenants about their rights and obligations in terms of the Rental Housing Act.
Q: What law protects tenants and their rights? Several laws in South Africa protect tenants: Rental Housing Act (RHA): The RHA specifically governs the relationship between landlords and tenants, ensuring fair practices and resolving disputes. It set outs the rights and obligations of both parties to a lease agreement.
Cutting Off Essential Services: Disrupting services like electricity, water, or gas as a form of coercion is strictly prohibited. Unfair Treatment or Discrimination: A landlord cannot treat a tenant unfairly based on race, gender, religion, or any other discriminatory factor.
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How to make a complaint Identify your complaint. Complete the relevant forms. Submit your documents. The RHT records your complaint. Tribunal staff investigate your complaints. Tribunal staff decide whether an unfair practice exists. Resolving your dispute at the tribunal. Attending mediation.

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