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File online at mass.gov/masstaxconnect or Mail to Massachusetts Department of Revenue, PO Box 7058, Boston, MA 02204.
Tax and Penalty Abatement in Massachusetts If you disagree with a penalty, a responsible person determination, or the results of an audit, you can request abatement. To apply for penalty waivers or tax abatement, go to MassTaxConnect or mail Form ABT (Application for Abatement).
You may be entitled to an abatement (or a refund if the excise has been paid) if the vehicle is valued at more than the percentage of manufacturers list price that applies for the calendar year.
Taxpayers seeking to obtain an abatement of a tax or penalty that has been assessed by DOR should use MassTaxConnect (MTC) and follow the instructions provided for disputing a tax or penalty. Alternatively, taxpayers may file a paper Form ABT, Application for Abatement.
Penalties are imposed for failing to file a return on time or pay a tax when due. Late file and late pay penalties will only be abated if the taxpayer can demonstrate reasonable cause for filing or paying late, or when DOR corrects payments that have been misapplied.
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Taxpayers may apply for first-time penalty abatement online, in writing, or over the phone. In some cases, if you qualify, the IRS removes the penalties on the spot. In other cases, the IRS agrees to remove the penalties, but it does not do so until the tax owed is paid in full.
Massachusetts and New York laws allow for the abatement of the failure-to-file and failure-to- pay penalties if the failure is due to reasonable cause and not willful neglect.
You can request First Time Abate for a penalty even if you havent fully paid the tax on your return. However, the Failure to Pay Penalty will continue to increase until you pay the tax in full. Example: You didnt fully pay your taxes in 2021 and got a notice with the balance due and penalty charges.

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