Rural carrier grievance form 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. To file a complaint online, select the topic below Whats the reason for your inquiry? on the USPS Email us page. Topics include delivery issues and complaints about USPS employees or facilities.
Step 1 raise the issue informally with the employer. Step 2 raise the issue formally with a grievance letter. Step 3 grievance investigation should take place. Step 4 a grievance hearing may be required to review the evidence and for a decision to be made.
A good written grievance contains three parts: Circumstances: A one-sentence description of what happened (or didnt). Statement: A sentence that indicates why this is a valid grievance. Remedy: This tells the employer what the union is asking for.
The USPS-NRLCA Joint Step 1 Grievance Form (PS Form 8191) is a Postal Service supply item and should always be used to establish that a formal grievance has been filed following a discussion with ones immediate supervisor.
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