CPFR-2 Rev 4/17 2025

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The document is a Consumer Statement form from the Connecticut Department of Consumer Protection, designed for consumers to file complaints against businesses. It provides instructions on how to complete the form, what supporting documents to attach, and emphasizes the importance of attempting to resolve issues directly with the company before seeking state assistance. The form collects personal information about the complainant, details about the business involved, and specifics regarding the complaint.

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Click ‘Get Form’ to open the CPFR-2 Rev 4/17 in the editor.
Begin by filling out the 'PERSON MAKING THE COMPLAINT' section. Clearly enter your name, address, and contact information. Ensure all details are accurate for effective communication.
In the 'IDENTIFY THE BUSINESS FOR THIS COMPLAINT' section, provide the business name and contact details. This helps in directing your complaint appropriately.
Complete the 'BACKGROUND INFORMATION' section by indicating if you have filed complaints with other agencies. This context can be crucial for your case.
Detail your complaint in the 'COMPLAINT DETAILS' section. Describe what product or service you purchased and how it differed from your expectations.
Attach any relevant documents such as contracts or receipts by selecting 'File > Attach to Email'. This ensures all supporting evidence is included with your submission.

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Versions	Form popularity	Fillable & printable
2017	4.8 Satisfied (47 Votes)
2011	4.4 Satisfied (280 Votes)

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How to file a complaint against a company in CT?

You can file consumer complaints against a business online, by email, fax, or mail. Send your complaint to DCP using one of the methods below. Include copies of receipts and other paperwork.

What are the 4 types of consumer protection?

The right to be heard. The right to redress. The right to consumer education. The right to a healthy environment.

What is the consumer protection statute in CT?

The Connecticut Unfair Trade Practices Act (CUTPA) prohibits unfair competition and unfair and deceptive acts. Initially adopted in 1973, CUTPA has been modified by the state legislature. The Department of Consumer Protection (DCP) has jurisdiction over CUTPA, but it is most commonly used as a private right of action.

What is the CT consumer Data Protection Act?

The CTDPA gives important data rights to Connecticut residents and solidifies privacy obligations for businesses. As of January 1, 2025, businesses covered under the CTDPA must honor universal opt out preference signals sent by Connecticut residents.

What does the Consumer Protection Act provide?

An Act to provide for protection of the interests of consumers and for the said purpose, to establish authorities for timely and effective administration and settlement of consumers disputes and for matters connected therewith or incidental thereto.