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  1. Click ‘Get Form’ to open the ACH Stop Payment Form in the editor.
  2. Begin by entering your Customer Reference Number at the top of the form. This number is essential for locating your account.
  3. Fill in the Date of Request, ensuring it reflects when you are completing the form.
  4. Provide your Customer Name and Phone Number accurately, as this information is crucial for communication regarding your request.
  5. Specify the Exact Amount of ACH and the Date of Expected ACH Debit. This ensures clarity on what payment you wish to stop.
  6. Indicate the Originating Company Name that is initiating the ACH debit. This helps identify which payments to halt.
  7. Select whether you want to stop all future payments or just those for one month. Remember, a separate form is needed for each item.
  8. Finally, sign and date the form at the bottom to confirm that all provided information is accurate and that you agree to the terms outlined.

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Contact us Email. Cardholders should email us through your secure inbox. Log in to the Online Account Center to use this service. Other inquiries can be sent to customerservice@netspend.com. Phone. For Customer Service, call us toll-free at: 1-86-NETSPEND. (1-866-387-7363) Mail. Ouro Global, Inc. PO Box 2136.
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