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We work hard to settle disputes as soon as possible, typically within 45 days. The investigation's length can be impacted by a number of factors, such as the type of transaction, the merchant involved, etc.
Dispute a Transaction Check online to see if the business operates under a different name. Check online to see if the business operates under a different name. Still don't recognize the charge? Log in to your account at GreenDot.com. ... Click the link below your transaction history and complete the form to report an issue.
We work hard to settle disputes as soon as possible, typically within 45 days. The investigation's length can be impacted by a number of factors, such as the type of transaction, the merchant involved, etc.
In Case of Errors or Questions About Your Account: Use our dispute form here, or write us at Green Dot Customer Care, P.O. Box 5100, Pasadena, CA 91117 or telephone us at (866) 795-7597 as soon as you can if you think an error has occurred in your account.
However, most prepaid credit cards\u2014including those issued by Visa and MasterCard (meaning nearly all of them)\u2014are treated just like regular credit cards. This means that you can receive a refund by returning the item as you would when you paid with cash or a debit card.
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People also ask

To cancel a \u201cSend Money\u201d transaction on GreenDot.com, go to your Transaction History, click Cancel then Confirm. To cancel a transaction on the Green Dot app, go to the \u201cPay\u201d tab. Click Send Money, then Past Payments.
If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.
You can get your federal tax refund up to 4 days early and your state tax refund fast when you direct deposit it to your Green Dot account. It's a free and easy way to receive your tax refund faster than a paper check! Avoid waiting by the mailbox, or paying extra fees just so you can cash or deposit your tax refund.
We work hard to settle disputes as soon as possible, typically within 45 days. The investigation's length can be impacted by a number of factors, such as the type of transaction, the merchant involved, etc.
In Case of Errors or Questions About Your Account: Use our dispute form here, or write us at Green Dot Customer Care, P.O. Box 5100, Pasadena, CA 91117 or telephone us at (866) 795-7597 as soon as you can if you think an error has occurred in your account.

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