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Wicklander zulawski 18 steps 2026

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The document outlines the Wicklander-Zulawski Method, a structured approach for conducting interviews in loss prevention investigations. It emphasizes establishing a behavioral norm, developing rapport with the subject, and understanding the reasons behind theft through rationalizations such as peer pressure and financial difficulties. The method includes steps for changing the subject's perspective, creating urgency, protecting evidence, testing for submission, and supporting admissions. It serves as a guide for interviewers to effectively engage with subjects and gather necessary information during investigations.

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Click ‘Get Form’ to open the wicklander zulawski 18 steps document in the editor.
Begin by verifying the suspect’s personal background in the first section. Fill in fields such as name, address, and date of birth to establish a behavioral norm.
In the 'Develop Rapport' section, provide space for notes on how to engage with the subject. Use our platform's text tools to jot down key points.
For each rationalization discussed, utilize comment features to add examples or personal anecdotes that relate to peer pressure or financial stress.
As you progress through sections like 'Address Hope' and 'Create Urgency', ensure you capture any insights or observations directly in the document using sticky notes.
Finally, complete the 'Written Statement' section by drafting a letter of explanation. Use our platform's formatting options to ensure clarity and professionalism.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is the Zulawski method?

The Wicklander-Zulawski (WZ) Method of interview techniques is a non-confrontational interview process that allows the interviewer to build credibility through a brief introductory statement and then show understanding through rationalising.

Is Wicklander-Zulawski legal?

WZ was licensed by Reid in 1984. Since that time, the extensive updates for this seminar, including the WZ Method of Non-Confrontational Interview Interrogation, have been developed by WZ using the latest information from legal, psychological and interrogation research.

What is the Wicklander Zulawski method?

WZ METHOD A rapport-based, conversational approach to the interview resulting in transparency and rational thought, thereby eliminating conflict between the subject and interviewer. This concept is used when evidence or results of an interview indicates a subjects involvement.

What are the 5 stages of the peace model?

The acronym - P.E.A.C.E - summarizes and assists remembrance of the five stages of managing the interview process: Preparation and Planning Engage and Explain Account, Clarification, Challenge Closure Evaluation. The P.E.A.C.E model and its application is explained in more detail in our trainings and courses.

How long is Wicklander training?

Training based on your schedule and location WZ offers 3 online, 10-Hour courses tailored to your profession. Self-paced with interactions, review questions after each module, sample interview video, voice over and a final exam.

wicklander zulawski steps

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How does WZ differ from the Reid technique?

The Reid method is a forced strategy that involves the use of psychological manipulations to obtain a confession from a suspect. At the same time, the WZ approach refers to a non-confrontational technique that entices sincerity.