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Online Customer Assistance Form In addition to the Department of Banking, the Consumer Financial Protection Bureau (CFPB) pursues complaints against Student Loan Servicers. You may also submit your complaint with the CFPB online or by calling the CFBP at (855) 411-2372.
Please contact the FSA Ombudsmans Office at 1-877-557-2575 (TDD - 1-800-848-0983) or . The FSA Ombudsmans Office is a neutral, informal, and confidential resource to help resolve disputes about your Federal student loans.
If you need assistance with filing a complaint, please call us toll free at 888-851-1920 (TTY: 7-1-1 via a relay service) 8 a.m. to 6 p.m. CST.
If you have a total and permanent disability, and you have Aidvantage student loans, the federal government can forgive your student loans.
Consumer Financial Protection Bureau (CFPB). The CFPB is one of the federal agencies responsible for overseeing private and federal student loan products and servicers. You can submit a complaint through CFPBs online complaint system or by calling 855-411-2372.

People also ask

The OCC charters, regulates, and supervises all national banks and federal savings associations as well as federal branches and agencies of foreign banks. The OCC is an independent bureau of the U.S. Department of the Treasury.
Aidvantage is a separate entity from Navient. Since Navient ended its federal loan servicing contract, Aidvantage took over those accounts. However, Navient will continue to service federal loans issued under the FFEL program and private student loans.
The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
If youre unhappy with a financial product or service, find out how to complain.How to complain Step one: Contact the firm directly. Step two: Contact the Financial Ombudsman Service. Step three: Take the matter to court.
The CFPB is one of the federal agencies responsible for overseeing private and federal student loan products and servicers. You can submit a complaint through CFPBs online complaint system or by calling 855-411-2372.

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