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Step 1: For each question on the questionnaire, calculate the total number of responses for each sentiment level (Strongly Disagree, Disagree, Neutral, Agree, Strongly Agree). Step 2: Add the totals, and divide by the total number of respondents: 1 + 0 + 0 + 0 + 5 = 6 / 2 respondents = 3.
1 Definition A type of psychometric response scale in which responders specify their level of agreement to a statement typically in five points: (1) Strongly disagree; (2) Disagree; (3) Neither agree nor disagree; (4) Agree; (5) Strongly agree.
Theres more variance in larger scales, which has made the Likert scale the most common survey scale. Dr. Rob Balon advises to always use the 15 scale, with 5 being the positive end and 1 being the negative end. NEVER use 1 as the positive end.
Numeric rating scale or NRS A numeric scale uses numbers to identify the items in a scale. However, not all numbers need to have an attribute attached to them. For example, you can ask your target audience to rate your product from 1 to 5 on a scale. You can put 1 as totally dissatisfied and 5 as totally satisfied.
A commonly used 5 point Likert scale example to measure satisfaction is: Very satisfied, Satisfied, Neither satisfied nor dissatisfied, Dissatisfied, and Very dissatisfied.

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Step 1: For each question on the questionnaire, calculate the total number of responses for each sentiment level (Strongly Disagree, Disagree, Neutral, Agree, Strongly Agree). Step 2: Add the totals, and divide by the total number of respondents: 1 + 0 + 0 + 0 + 5 = 6 / 2 respondents = 3.
ScaleRating5 points (Pass)Excellent. Exceptional Mastery. Much more than acceptable.4 points (Pass)Very Good. Full Performance Behaviours. Above average.3 points (Pass)Good. Acceptable. Satisfactory Average2 points (Fail)Weak. Less than Acceptable1 more row
What is a Rating Scale? This type of scale is one of the most commonly used questionnaire types for online as well as offline surveys. The most common example is the Likert scale, star rating, and slider. It is a popular choice for conducting market research.
The Likert Scale asks how much a person agrees or disagrees with a particular statement or question. It is usually made up of a 5 point rating scale ranging from one end to another with a neutral point in the middle.
A rating scale is a closed-end survey question that is used to evaluate how survey responders feel about a particular product or statement. Responders are typically asked to choose from a range of options which are scaled between two extremes like Excellent to Terrible.

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