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Activation time for the feature may vary, but typically you will begin to receive notifications within three business days. Notifications with mailpiece images will be sent on days when mail is being processed and delivered to the home.
Informed Delivery provides notifications for mailpieces arriving soon - not necessarily mailpieces arriving that same day. Pieces can be delayed in getting to your mail carrier. Or, unfortunately, a mailpiece could be misdelivered. We ask that you allow several days for delivery after receiving the notification.
Informed Delivery provides eligible residential consumers with a digital preview of their households incoming mail scheduled to arrive soon.* Users can view greyscale images of the exterior, address side of incoming letter-sized mailpieces (not the inside contents) via email or an online dashboard.
USPS Informed Delivery Missing Mail It can take up to a week after youve received the notification for the item to show up. Sometimes mail could be scanned automatically by machinery but your actual letter might not have been passed on to your mail carrier before they left for their delivery round.
USPS Informed Delivery doesnt show customers all of their mail. Some letters arrive without ever showing up as a preview. The mail users do get previews of will only show them the outside of the envelope. This helps you know what to expect to see in your mailbox.
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Activation time for the feature may vary, but typically you will begin to receive notifications within three business days.
Because of its affiliation with USPS, its understandable that Informed Delivery only shows incoming mail and packages from the postal service.
Users will receive notifications about the app being discontinued. Customers will still be able to access Informed Delivery notifications through their mobile devices using the regular USPS Mobile app, as well as through their email and usps.com.
There are still some Zip Codes in the United States that arent eligible for USPS informed delivery. If your zip code is one of those, your address will not be eligible for informed delivery. Sometimes, your zip code will be eligible for the service, but your address is not.
Users will receive notifications about the app being discontinued. Customers will still be able to access Informed Delivery notifications through their mobile devices using the regular USPS Mobile app, as well as through their email and usps.com.

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