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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Can I cancel or edit an order submitted for in-store pickup? A. Once youve submitted a prescription refill request for in-store pickup, any changes you need to make are best done by phone to the CVS/pharmacy store where you requested the prescription be available for pickup. Q.
9) Can I stop an order or return a prescription? An order can be cancelled during processing, but cannot be cancelled during delivery. All medication order statuses can be tracked via under Prescription History. No orders can be returned after delivery.
When a prescription has already been downloaded by the patients nominated pharmacy it cannot be cancelled at the GP practice. The GP practice will contact you to ask you to return the whole prescription to the NHS Spine.
All prescriptions authorized for return must be unopened. Any opened prescription containers cannot be refunded.
Most Kroger Pharmacies will hold your prescriptions for about ten (10) days. Different Kroger Pharmacies may have varying lengths of time that they will hold a prescription before it goes back on the shelf.
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People also ask

You can cancel a prescription after it has been filled if the patient does not want the prescription or you have made a mistake. For some mistakes, you can amend a prescription instead of cancelling it. If refills have been filled for the prescription, you can only cancel the most recent refill.
The answer is simple on the one hand: yes, if the pharmacy policy allows it. In fact, however, the notion of pharmaceutical returns and reuse is complex and dictated by state and federal regulations.
Most Kroger Pharmacies will hold your prescriptions for about ten (10) days. Different Kroger Pharmacies may have varying lengths of time that they will hold a prescription before it goes back on the shelf.
Pharmacies keep a hard copy of prescriptions. If the physician provided the patient with a hand-written script, the physician can contact the pharmacy to confirm that the script was filled.
Call us at 1-855-912-6346 Monday through Friday from 9AM9PM ET or Saturday through Sunday from 10AM5PM ET.

how long does kroger hold prescriptions