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If your credit card company resolves the dispute in your favor, it will remove or fix the charge and any fees and interest charged on that amount. If you already paid the disputed amount, the credit card company will refund you.
Or, if you made a purchase, but the seller didnt live up to their end of the bargain? In either case, youre entitled to dispute the charge and get your money back. This is a process commonly known as a chargeback, and your right to request one is actually protected by law.
Send a Dispute Letter to Your Card Company After you call the card company or dispute the charge online, follow up right away with a letter disputing the charge. The letter serves as a written notice to the card company about the problem.
Contact your bank to discuss your situation. A good place to start is to visit their website and look for details on disputed transactions or chargeback claims. If you cant find it, get in touch with your card provider and tell them you want to use the chargeback scheme.
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Keep receipts and documentation: Its important to keep all receipts and documentation related to your purchase, as they may be required for the refund process. Check your account regularly: Make sure to check your credit card account regularly to ensure that the refund has been processed and applied correctly.

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