Ubl dispute form 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Dispute form should be signed by the cardholder and the sign should be the same as on the back of the cardholders card. Speak to UBL (English) Speak to UBL (Urdu) Online Request / Complaint Registration. Contact Us. Our Dedicated Helplines. Terms and Conditions. FAQs.
But what exactly is a transaction dispute? This process happens when a customer files a complaint about a debit or credit card purchase. So, when a transaction is disputed, the payment the business received can be reversed and refunded to the cardholder.
Lodging a Complaint If you suspect fraudulent activity on your UBL account, we encourage you to reach out to us immediately. You can lodge a complaint by contacting our UBL Contact Center at 021 111 825 888. Our dedicated team is available 24/7 to assist you.
Send written request at Customer Services, UBL City Building, 1st Floor, I.I. chundrigar Road Karachi - Pakistan. Fax us at Customer Services: (021)99217448. Email us at customer.services@ubl.com.pk.
ONLINE CARDHOLDER DISPUTE FORM Provide Your 10 digital Mobile No. Input the OTP. Select Product Type ( Eg Debit /Credit / Prepaid Card) Enter last 4 digit of the Card No. Select Merchant/Beneficiary Name. Select Disputed transaction date ( last 60 days) Enter the dispute reason and details in the text box. Enter Submit.
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If you recognize the transaction, contact the merchant and attempt to resolve the issue. If the merchant is unwilling or unable to resolve the issue, you can file a dispute through online or mobile banking. You will need to provide specific details about the transaction to complete the dispute registration.

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