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welcome to our training on professional documentation skills this training is a part of the 50 our required case management training series this training includes watching this video reviewing the documents that are attached in the lesson media section of this lesson and completing the attached quiz with a passing score of at least 70% additionally a copy of the PowerPoint slides for this presentation is attached for your convenience we hope that you find this information useful in your professional role we are going to start with some general tips about documentation we will then get a little more specific in what we discuss the first tip is to only document the facts in general we want to avoid speculation comments on personality or behavior and any assumptions or conclusions that we may draw in some of our documentation we may be asked to complete an assessment but that assessment should be factually based written in professional language and absent of any judgments about the perso