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The culture of patient safety in a healthcare organization is crucial for overall service quality and safety, as it encompasses shared beliefs, values, and norms among staff that influence their behavior and actions. Understanding and assessing patient safety culture is vital for improving patient care and service delivery, though it can be challenging to measure. HCI assists organizations by providing staff surveys that gauge perceptions of patient safety culture. These surveys follow international best practices developed by the Agency for Healthcare Research and Quality, focusing on essential attributes needed to prioritize patient safety. HCI offers dedicated resources to support this assessment effort.
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