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In this tutorial, Camille B, the HR counselor, discusses the significance of exit interviews as a valuable tool for HR teams to gather insights about the work environment. Conducted by a neutral interviewer, these interviews can provide critical information that can influence company strategy, management development, and annual reviews. The primary goal of exit interviews is to help retain skilled employees, deemed the business's most valuable asset. Camille emphasizes the importance of asking specific questions during these interviews, starting with, "Were you given the right tools to do your job well?" She highlights that the answers can provide substantial value to the organization.