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Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys, which are tools for healthcare professionals to assess the quality of patient care. These surveys collect patient feedback on their healthcare experience, covering areas such as the quality of care, provider communication, professionalism, and overall facility quality. The results help identify weaknesses, enabling healthcare professionals to enhance care quality and treatment outcomes. Clinicians can make informed decisions to address issues like long wait times and inadequate facilities. Patient satisfaction surveys are versatile and applicable to various roles, including physicians, nurses, and other healthcare providers. The initial step involves gathering relevant patient information and rating different dimensions on a scale.