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Dr. Rishi Desai from Osmosis discusses three essential tips for taking a good patient history. While the mechanics include understanding the chief complaint, History of Present Illness (HPI), past medical history, medications, allergies, family history, social history, and review of systems, Desai emphasizes the importance of honing the skill of gathering this information effectively. His first tip is to listen well and empathize with the patient. He highlights that patients choose to see a healthcare provider rather than a robot for answers because of the human element, which adds value to their experience. Empathy is crucial in making patients feel understood and cared for during the history-taking process.
