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Commonly Asked Questions about Dispute Resolution

In a 2023 Harvard Business Review article, Catherine Cote broke down the Thomas-Kilmann Conflict Model, which highlights five conflict resolution strategies: avoiding, competing, accommodating, compromising, and collaborating.
Appropriate Dispute Resolution is the best approach to your case, and you may not know what your options are or how to choose whats right for you. Generally, the best solution to any problem is one that the parties themselves created. This is one of the principles of effective dispute resolution.
1. Dispute resolution is the process of settling disagreements between parties. There are three basic types of dispute resolution: mediation, arbitration, and litigation. Mediation is where a neutral third party helps the disputing parties docHub a solution on their own.
Five Conflict Resolution Strategies Raise the Issue Early. Keeping quiet only lets resentment fester. Manage Your Emotions. Choose your timing when you talk to someone about the conflict. Show Empathy. Practice Active Listening. Acknowledge Criticism.
Negotiation is the most common approach to resolving disputes, and it is less formal than arbitration or mediation and affords parties more flexibility. Effective negotiation can be an alternative to litigation, especially when parties are willing to work together in good faith.
Common ADR processes include mediation, arbitration, and neutral evaluation.
A dispute resolution process has three basic approaches, each with its pros and cons. The first two, mediation and arbitration, are considered types of alternative dispute resolution (ADR) because they are an alternative to litigation.