How to cancel your ESignLive subscription?

Ready to cancel your ESignLive subscription? Our step-by-step guide will take you through the process, so you can quickly and efficiently terminate your payments.

A Step-by-Step Guide to Canceling ESignLive Subscription

This guide provides a clear and concise step-by-step process for canceling your ESignLive subscription. Whether you are considering cancelation due to budget constraints or simply no longer need the service, this article will walk you through the necessary steps to ensure that your subscription is canceled successfully.

  • 1. Log into your ESignLive account through their official website.
  • 2. Navigate to the 'Account Settings' section, usually located in the dropdown menu under your profile icon.
  • 3. In the Account Settings menu, look for the 'Subscription' tab and click on it.
  • 4. Review your current subscription details and click on the 'Cancel Subscription' button.
  • 5. A confirmation pop-up will appear. Confirm your choice to proceed with the cancelation.
  • 6. Once confirmed, you will receive an email confirming your cancellation along with the details regarding the end date of your service.

Cancelling your ESignLive subscription is a straightforward process if you follow the above steps. Remember to check your email for confirmation and ensure that no further charges will occur. If you have any concerns or wish to reactivate your subscription in the future, you can always reach out to ESignLive's customer support.

How to Cancel ESignLive Subscription on iPhone or iPad?

Are you looking to cancel your ESignLive subscription on your iPhone or iPad? This guide will walk you through the easy steps to ensure your cancellation is processed smoothly, allowing you to manage your subscriptions effortlessly.

  • 1. Open the App Store on your iPhone or iPad.
  • 2. Tap on your profile icon located at the top right corner.
  • 3. Select 'Subscriptions' from the list of options.
  • 4. Find and tap on the ESignLive subscription.
  • 5. Tap on 'Cancel Subscription' at the bottom.
  • 6. Confirm your cancellation by following the on-screen instructions.
  • 7. Check for a confirmation email regarding the cancellation process.

By following these steps, you have successfully canceled your ESignLive subscription on your iPhone or iPad. If you change your mind, you can always resubscribe at any time.

Unsubscribe illustration

How to Cancel ESignLive Subscription on Android Device?

If you've decided to cancel your ESignLive subscription on your Android device, you're in the right place. This guide will provide you with a clear and straightforward process to help you through the cancellation steps efficiently.

  • 1. Open the ESignLive app on your Android device.
  • 2. Log in to your account using your credentials.
  • 3. Navigate to the 'Account Settings' section, usually found in the menu.
  • 4. Locate the 'Subscription' or 'Billing' option within the Account Settings.
  • 5. Select the option to 'Cancel Subscription.'
  • 6. Follow any on-screen prompts to confirm your cancellation.
  • 7. Check for a confirmation email to ensure your subscription has been successfully canceled.

Cancelling your ESignLive subscription on an Android device is a simple process. By following the steps outlined above, you can ensure that you have successfully completed the cancellation. Don't forget to check your email for confirmation of the cancellation.

Reasons to Cancel ESignLive Subscription

Managing digital documents can sometimes lead to unexpected frustrations, and for many users, ESignLive may not meet all their expectations. Whether it’s due to limited features, high costs, or customer support challenges, the decision to cancel an ESignLive subscription is not taken lightly. Users may find themselves evaluating their options, especially when seeking more efficient and user-friendly software solutions that cater to their specific needs. Another significant aspect is the growing competition in the digital signature space. Many alternative platforms offer advanced features at a more competitive price or with better user experiences. Consequently, these factors can contribute to a user’s inclination to consider canceling their ESignLive subscription as they search for a service that aligns better with their requirements.

  • Cost Concerns
  • Pricing is often a primary concern for users reviewing their ESignLive subscription. In many instances, users may find that the cost of the subscription is not justified by the features and benefits they receive. For businesses, budgeting is crucial, and if ESignLive does not provide a measurable ROI, they may seek more affordable alternatives that still meet their electronic signing needs without compromising on quality.
  • Insufficient Features
  • Users might also cancel due to a perception that ESignLive lacks critical features necessary for their operations. For example, a company might require advanced document analytics or customizable workflows that are either limited or non-existent in their current plan. If users find other platforms that offer these capabilities, they may decide it’s time for a change.
  • User Experience Issues
  • A seamless user interface is important for any digital document management solution, and if a user encounters usability problems with ESignLive, it can lead to frustration. Complicated navigation or a cluttered interface can slow down processes and discourage users from fully utilizing the platform. If users find that competitor solutions offer a more straightforward, intuitive design, they might opt to switch.
  • Customer Support Challenges
  • Responsive customer support can significantly influence a user's experience with software. If users struggle to get timely help or find that their issues are not resolved satisfactorily, it can drive dissatisfaction. Effective support is critical in managing software and ensuring smooth document transactions, and users may choose to cancel if they feel neglected or unsupported.
  • Integration Limitations
  • In today’s interconnected world, seamless integration with other business tools is crucial for efficiency. If ESignLive has difficulty integrating with existing applications that a user relies on, it can disrupt workflows and prompt a search for alternatives that better fit into their technology ecosystem.

Users may explore various reasons for canceling their ESignLive subscription, including cost concerns, insufficient features, user experience issues, customer support challenges, and integration limitations. Each of these factors can significantly affect the overall satisfaction with the platform. Evaluating these aspects can lead to more informed decisions on whether to continue with ESignLive or migrate to a solution that better aligns with both individual and organizational needs.

Discover free alternatives to ESignLive

Free Alternatives to eSignLive in a Nutshell

How to Avoid Being Charged After Canceling ESignLive Subscription

Canceling a subscription can sometimes lead to unexpected charges. Users may want to avoid these charges due to financial constraints or simply because they no longer require the service. Understanding the right steps to ensure that the cancellation is processed correctly and that no further payments are authorized is crucial.

  • Review the Terms of Service and Cancellation Policy to understand the notice period required for cancellation.
  • Log in to your ESignLive account and navigate to the subscription settings to initiate the cancellation process.
  • Make sure to receive a confirmation email of your cancellation. If you do not receive it, contact customer support for verification.
  • Check for any outstanding invoices or charges before the cancellation date to avoid any unpaid bills that could trigger a payment.
  • Remove any payment information associated with your account, if possible, to prevent any further charges from being processed.
  • Monitor your bank and credit card statements closely after cancellation for any unexpected charges related to the service.

Being vigilant throughout the cancellation process is essential. Take the necessary steps to ensure that you are not billed after deciding to end your subscription.

How to Contact ESignLive Customer Support to Cancel Subscription

Understanding how to reach customer support for subscription cancellations is crucial for a seamless experience when needing to make changes to your services. Ensuring you have the right steps can save time and reduce frustration when you wish to discontinue a subscription.

  • Visit the ESignLive website and log into your account.
  • Navigate to the 'Support' or 'Help Center' section of the website.
  • Look for the 'Contact Us' option which may include live chat, email, or phone support.
  • If opting for live chat, initiate the chat and clearly state your intention to cancel your subscription.
  • If you choose to email, draft a concise message including your account details and request subscription cancellation.
  • If calling, prepare your account information beforehand to assist the customer service representative.
  • Follow any instructions provided by the support agent to complete your cancellation.

Contacting ESignLive customer support involves accessing their website, choosing your preferred method of communication, and clearly stating your cancellation request while providing necessary account details.

Unsubscribe illustration

Top Alternatives to ESignLive for Seamless Document Management

ESignLive is a well-known electronic signature solution offering features such as customizable workflows, compliance support, and integration capabilities. However, users may seek alternatives due to pricing, interface preferences, or additional functionalities. This article presents several viable alternatives that users can consider after canceling their ESignLive subscription, providing insights into features, pricing, and user-friendliness.

  • 1.DocuSign
    • DocuSign provides extensive features such as templates, in-person signing, real-time notifications, and robust security measures. It supports various document formats and offers integrations with numerous third-party applications, making it a versatile choice for businesses.
    • DocuSign's pricing starts with a Personal plan at $10 per month, which includes basic signing features. Business plans range from $25 to $40 monthly, offering advanced features like document storage and custom branding.
    • DocuSign boasts an intuitive interface with easy navigation. Its extensive online resources and customer support make it accessible for users of all skill levels.
  • 2.HelloSign
    • HelloSign focuses on simplicity, offering features like customizable templates, team management, and an API for integrations. The document tracking feature ensures users stay updated on document statuses.
    • HelloSign has a free plan for limited use and pricing tiers that start at $15 per month for the Essentials plan, which includes unlimited signing and basic team features.
    • Known for its clean and straightforward interface, HelloSign streamlines the signing process. Comprehensive FAQ sections and responsive support enhance user experience.
  • 3.Adobe Sign
    • Adobe Sign delivers robust features such as mobile compatibility, extensive integration with Adobe products, and advanced workflow automation. It enables users to send documents for signature easily and track their progress.
    • Pricing for Adobe Sign begins at $29.99 per month, providing access to essential features. More comprehensive plans are available for larger teams, reflecting a range of needs.
    • With a smooth, well-organized interface, Adobe Sign is designed for efficiency and productivity. Users have access to a wealth of learning materials and customer support.
  • 4.SignNow
    • SignNow is known for its advanced document editor, bulk sending capabilities, and workspace management tools. The ability to create signing links and in-person signing enhances its functionality.
    • SignNow's pricing starts at $8 monthly per user for the Business plan, which offers essential features. The Enterprise plan caters to larger business needs and includes advanced options.
    • SignNow presents an easy-to-navigate interface and offers practical guides and responsive customer service, making it accessible for all users.
  • 5.PandaDoc
    • PandaDoc combines electronic signatures with document creation, enabling users to design, send, and track documents seamlessly. Features include interactive quotes and analytics.
    • PandaDoc offers a free plan with limited features, while paid plans begin at $19 per user per month, providing full access to documents and sign capabilities.
    • PandaDoc's user-friendly design allows for easy document creation and tracking. The drag-and-drop functionality simplifies the process, complemented by helpful support resources.

When choosing an alternative to ESignLive, consider options such as DocuSign, HelloSign, Adobe Sign, SignNow, and PandaDoc for diverse features and pricing plans. Each offers unique advantages suited to different business needs. Evaluate these options to find a document management solution that best fits your requirements and facilitates seamless operations.

A quick comparison of ESignLive vs. DocHub

Alternatives catalog
be ready to get more

Get the perfect PDF editing solution for all your PDF needs

Get started with DocHub

Check out what our customers are saying about their DocHub experience

Great solution for PDF docs with very little pre-knowledge required.
"Simplicity, familiarity with the menu and user-friendly. It's easy to navigate, make changes and edit whatever you may need. Because it's used alongside Google, the document is always saved, so you don't have to worry about it."
Pam Driscoll F
Teacher
A Valuable Document Signer for Small Businesses.
"I love that DocHub is incredibly affordable and customizable. It truly does everything I need it to do, without a large price tag like some of its more well known competitors. I am able to send secure documents directly to me clients emails and via in real time when they are viewing and making alterations to a document."
Jiovany A
Small-Business
I can create refillable copies for the templates that I select and then I can publish those.
"I like to work and organize my work in the appropriate way to meet and even exceed the demands that are made daily in the office, so I enjoy working with PDF files, I think they are more professional and versatile, they allow..."
Victoria G
Small-Business

Try DocHub instead of ESignLive alternatives for small business

Top eSignLive alternatives for small business to try

How to Get a Refund After Canceling ESignLive Subscription

The ESignLive refund policy provides a structured way for customers to request refunds after canceling their subscriptions. Generally, customers are eligible for a refund if they cancel within a specified period, typically 30 days, depending on the payment cycle. Customer experiences indicate that the process is straightforward if all necessary steps are followed.

  • Log in to your ESignLive account using your registered email and password.
  • Navigate to the 'Billing' section from your account dashboard.
  • Locate the 'Cancel Subscription' option if you haven’t canceled yet, and follow the prompts.
  • After canceling, check if there is a prompt or option displayed regarding refunds.
  • If you do not see a refund option, contact ESignLive Customer Support through the 'Support' page.
  • Provide your account details, the reason for cancellation, and request a refund in your message to support.
  • Follow up if you do not receive a response within a reasonable timeframe, typically 48-72 hours.
  • Keep an eye on your payment method; refunds are usually processed within a few business days after approval.

To successfully obtain a refund after canceling your ESignLive subscription, ensure you follow each step meticulously. Start by accessing your account and following the cancellation protocol. If needed, contact customer support for assistance. Acting promptly will facilitate a smoother refund process.

Unsubscribe illustration

Pros and Cons of ESignLive

ESignLive, a leading electronic signature platform, has garnered attention for its robust features and user-friendly interface. As organizations increasingly adopt digital solutions, understanding the advantages and drawbacks of such platforms is crucial for informed decision-making.

Advantages of ESignLive

  • User-friendly interface that enables quick onboarding and ease of use.
  • Strong compliance with legal and regulatory standards, ensuring document validity.
  • Integration capabilities with a variety of third-party applications, enhancing productivity.
  • Robust security features that protect sensitive data through encryption and authentication.
  • Customizable workflows that allow organizations to tailor processes to their specific needs.

Disadvantages of ESignLive

  • Pricing may be higher than some competing products, potentially limiting access for small businesses.
  • Occasional reported issues with customer support response times.
  • Some users find the mobile application less intuitive compared to the desktop version.
  • Limited features in the basic plan compared to more comprehensive offerings from competitors.

ESignLive presents a well-rounded option for organizations looking for a reliable electronic signature solution. While it offers significant advantages, including strong compliance and user-friendly features, potential users should weigh these against its drawbacks, particularly pricing and support concerns. Evaluating your specific needs and conducting a trial may provide more clarity before making a commitment.

A Comprehensive Guide on How to Delete ESignLive Account

Deleting your ESignLive account can be a necessary step for various reasons, whether it's due to privacy concerns, a shift to a different platform, or a general decision to no longer use the services. It is essential to recognize that this action will lead to the permanent loss of all your data stored with ESignLive. Users have full control over their data and should ensure that they are informed about the implications of such a decision.

  • Log in to your ESignLive account.
  • Navigate to the 'Settings' section of your account.
  • Scroll down until you find the 'Delete account' option and click on it.
  • Follow the remaining prompts to confirm your decision to delete your account. This may include a final confirmation step to ensure you truly want to proceed.

The account deletion process should typically be completed within a few minutes. However, if the account still appears active after this period, it is advisable to attempt logging in again. If the account remains visible, please try to repeat the deletion steps or contact customer support for assistance.

Once your account is deleted, the data associated with it is permanently removed. Be aware that depending on ESignLive's policies, you may have a window of time during which your account could potentially be recoverable. Additionally, there might be a waiting period before you can create a new account with the same email address.

If you are not ready to delete your ESignLive account completely, consider options such as temporarily deactivating your account, adjusting your privacy settings to limit data access, or disabling notifications to manage your account usage without finalizing deletion.

If you encounter any issues during the account deletion process or have questions, it is best to reach out to ESignLive's customer support. You can usually find support contact options within your account settings or on the ESignLive website. Expect a response time that may vary but typically falls within 24-48 hours.

In summary, while deleting your ESignLive account is a straightforward process, it is crucial to carefully consider this decision due to its irreversible nature. Ensure you back up any important data and are fully prepared to lose access to all the information associated with your account before proceeding.

  • Can I recover my ESignLive account after deletion?
  • No, once your account is permanently deleted, it cannot be recovered.
  • Will I lose access to my documents if I delete my account?
  • Yes, all documents and data associated with your account will be permanently lost upon deletion.
  • How long does it take for the account to be deleted?
  • Account deletion is usually processed within a few minutes, but may vary slightly based on system processing.
  • Is there a waiting period before I can recreate my account?
  • Yes, after deletion, you might have to wait a certain period before registering a new account with the same email.
Unsubscribe illustration

Your questions on the ESignLive subscription answered

Contact us
On your Android device, go to subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription.
Check out the three (3) steps below to cancel any ongoing subscription: Step 1 Sign in to your account with the email address and password tied to your eForms subscription. Step 2 Once signed in, navigate to My eForms on the top-right corner of the page and select the Subscription option.
If the Subscription has been made through an In-app Purchase, You can cancel the renewal of Your Subscription with the Application Store.
Go to Forms eSign subscription. Click the More (⋯) icon on the right side of the row. Click the Cancel subscription option.