Water shut off notice 2025

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Dear [Customer Name], We are writing to inform you of a planned interruption to your water service due to [reason for interruption, e.g., necessary repairs, system upgrades]. The interruption will begin on [start date] at [start time] and is expected to last approximately [number] hours.
If the ball valve is parallel, it is ON; if it is perpendicular (90 angle), it is OFF. The water meter should also be able to tell you if you have a plumbing leak somewhere in your home.
The customer is responsible for: The house valve, used to shut off water service at the home. Usually on the side of the house, but may also be in the garage. All plumbing fixtures inside and outside the house.
water service may be shut off at the service address listed on the notice if full payment or a qualifying down payment on a payment agreement is not received by the date indicated on the notice.
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