Returned goods policy/Ongoing assurance form - Cardinal Health 2025

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Payment Terms - The standard payment term for Cardinal Health is net 90 days for all Approved suppliers providing goods or services without a valid Master Service Agreement (MSA), Contract or Statement of Work (SOW) in place.
The drug return process is also known as reverse distribution. Often, this process is coordinated by a reverse distribution company, e.g., Pharma Logistics. This company takes your pharmacys unsalable, expired drug products, sends them back to manufacturers and/or wholesalers for credit, or disposes of them.
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Return requests must be initiated within 90 days of invoice date. i. Cardinal Health Customer Service will assign a Product returns authorization number once the following information is provided: a reason for return, item number, quantity of item, original invoice number, purchase order number, and lot number.
In general, returns can be made up to 15 days from the time you picked up your product at a Best Buy store. If an alternative return policy applies to your return because of the product category, payment method or terms, you will be asked to show email confirmation of the applicable return policy.