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Fedex smartpost claim form

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The document is a FedEx SmartPost Claim Form designed for customers to submit claims related to shipping issues. It includes sections for company and consumer contact information, order details, documentation requirements, claim specifics, and approval processes.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Who actually delivers FedEx SmartPost?

FedEx Ground Economy, formerly FedEx SmartPost, is a shipping service that utilizes FedExs Ground with final delivery by the U.S. Postal Service. With SmartPost, FedEx delivers packages to the post office closest to the final destination. Then, USPS delivers them to customers, usually the next day.

Are FedEx SmartPost packages insured?

FedEx SmartPost will allow claims for packages that are lost or damaged while under FedEx custody. Claims must be filed within 90 days of physical entry into the FedEx network. FedEx SmartPost is not a guaranteed service and therefore cannot cover claims outside of the FedEx network.

What if FedEx SmartPost delivered but not received?

If, however, you didnt receive your package from USPS/FedEx SmartPost and can 100% verify that it is not on your property even though the tracking information says that it was delivered youre going to want to reach out to the post office or FedEx ASAP.

Is FedEx SmartPost reliable?

FedEx offers insurance through its service to help offset the cost if a package is lost, stolen, or damaged. The first $100 of insurance doesnt cost anything, but if the value of the package is higher, you can purchase additional coverage to cover potential losses.

How to file a smart post claim?

Heres how it works Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Send smartpost claim form via email, link, or fax. You can also download it, export it or print it out. Type text, add images, blackout confidential details, add comments, highlights and more.

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Does FedEx SmartPost have insurance?

Based on our experience and data, while transit times are longer than Ground and Home Delivery, the reliability of SmartPost is quite good, meaning it consistently reaches its destination in the timeframe specified by FedEx.