EZ Pay Customer Authorization Form - NineStar Connect 2025

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  1. Click ‘Get Form’ to open the EZ Pay Customer Authorization Form in the editor.
  2. Begin by entering your full name in the 'Customer Name' field. This ensures that your account is correctly identified.
  3. Next, input your 'Account Number' to link your payment authorization to your specific account.
  4. Fill in your 'Home Address' and 'Home Telephone' number for contact purposes. Ensure accuracy for seamless communication.
  5. Authorize NineStar Connect by signing and dating the form. This confirms your consent for automatic payments from your chosen financial institution.
  6. Specify the financial institution's name, along with the bank routing number and account number. Choose between checking or savings accounts as applicable.
  7. Indicate whether you want EZ Pay to cover Electric, Communications, or both by checking the appropriate boxes.
  8. Finally, attach a voided check or include the bank routing number as verification before submitting the form.

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At this time the Electric Division only includes a free app for your smartphone or tablet. Download it by searching SmartHub on either the Apple Store or Android Market. Once the app is open, type in NineStar Connect as the provider. The login information is the same for both the web and mobile app.
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Request service If youre interested in NineStar Connects full range of utilities and services, the links below connect you with forms for bothone for utilities and the other for communications services. If you would rather talk to a Service Consultant, simply call 317-326-3131 to get started.