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Can I add value to my SmarTrip card online?

Online: Log in to your SmarTrip® online account. Select the card to which you want to add stored value or a pass. In the right menu under Online Purchases, click the link to either Add Value or Add Pass and follow the prompts to complete your order.

What is the SmarTrip card serial number?

You can find out if you need to replace your card by checking the serial number on the back. The newer SmarTrip cards start with the serial number \u201c0167." If yours starts with any other numbers, it's time to replace it.

How do I scan SmarTrip on my phone?

Open the Wallet app on your iPhone and press the "+" icon. Select Transit Card, choose SmarTrip from the list and select Continue. Select the Stored Value amount to add to your SmarTrip card (minimum of $4). Follow the prompts to complete the purchase.

How do I activate my SmarTrip card?

You can register your card at https://smartrip.wmata.com/Registration/Register.aspx or by calling the SmarTrip Customer Service Center at 1-888-SMARTRIP (762-7874).

Why does my SmarTrip card not work?

You must take two steps If your SmarTrip ® card stops working. Call 1-888-762-7874 to cancel your card and to request a new one. If the problem is in the chip, WMATA will transfer your benefit to a new card and send the card to you. Immediately register your new SmarTrip ® card (www.wmata.com ) to protect your funds.

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Where do I find my SmarTrip card number?

Simply look at the back of your SmarTrip card and you should see numbers at the bottom which indicate your card's serial number. If your SmarTrip card's serial number contains the number series 0167, no action is necessary and you can continue to use the card to access the system now and into the future.

How do I activate an inactive SmarTrip card?

Once made inactive, it cannot be reactivated. You will receive a replacement card that has the balance of the card that was lost/stolen (at the time you sent your email), minus the $5 card replacement fee, to the current address you have provided.

Do SmarTrip card balances expire?

If you've got a SmarTrip card that's more than 10 years old, be prepared to trade in that card now. Metro's oldest SmarTrip fare cards will no longer be accepted at faregates and fareboxes starting Tuesday, March 1, WMATA says.

How do I activate my metro SmarTrip card?

You can register your card at https://smartrip.wmata.com/Registration/Register.aspx or by calling the SmarTrip Customer Service Center at 1-888-SMARTRIP (762-7874).

How do I check the balance on my SmarTrip card?

To check your card balance, you can: Login to your account. Tap your plastic SmarTrip to a Fare Vending Machine at any Metrorail station. Look at the fare gate while using your SmarTrip at any Metrorail station.

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