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Click ‘Get Form’ to open the payment trace form in the editor.
Begin by entering your Name and Student ID in the designated fields. This information is crucial for identifying your request.
Next, specify the Check Date or Semester of the check you are requesting. This helps in tracking the specific transaction.
Input the Amount of Check in US dollars. Ensure this matches your records for accuracy.
Fill out your Current/New Address, including Street, City, State, Zip, and Phone Number. If you've moved recently, provide your Previous/Old Address as well.
Acknowledge that you have waited 15 business days without receiving your refund check by signing and dating the form at the bottom.
Once completed, save your changes and submit the form via fax or email as indicated.

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How do I request a payment trace from the IRS?

If you lost your refund check, you should initiate a refund trace: Use Wheres My Refund, call us at 800-829-1954 and use the automated system, or speak with an agent by calling 800-829-1040 (see telephone assistance for hours of operation).

How do I get a 3911 form?

You can download a copy of Form 3911 from the IRS website. The form is straightforward and asks for basic information, including: Your personal information, including name, address, social security number, and phone number.

What is a payment trace request?

Payment Trace Request (PTR) Used by the originating depository financial institution (ODFI) to request the receiving depository financial institution (RDFI) provide information related to the status of a payment (not received, returned or posted).

What is the IRS payment trace form?

Form 3911 is completed by the taxpayer to provide the Service with information needed to trace the nonreceipt or loss of the already issued refund check.