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What is N.C. tracker?

Welcome to NCTracks, the multi-payer Medicaid Management Information System for the N.C. Department of Health and Human Services (N.C. DHHS). PROVIDERS - Click on the Providers tab above to enter the Provider Portal. RECIPIENTS - Click on the Recipients tab above to enter the Recipient Portal.

What does NCTracks do?

NCTracks is the new multi-payer Medicaid Management Information System for the NC Department of Health and Human Services. It has three separate portals for specific internet access to different sectors of the business (Providers, Recipients and internal operations needs).

What is NCTracks used for?

NCTracks is the new multi-payer Medicaid Management Information System for the NC Department of Health and Human Services. It has three separate portals for specific internet access to different sectors of the business (Providers, Recipients and internal operations needs).

What is Carolina Access Medicaid?

Carolina ACCESS is a managed care program that provides a more efficient and effective healthcare system for Medicaid recipients. This program links Medicaid recipients with a primary care provider who delivers and coordinates their health care needs.

What is Medicaid in North Carolina called?

NC Medicaid (Division of Health Benefits) is dedicated to providing access to physical and behavioral health care and services to improve the health and well-being of over 2.3 million North Carolinians.

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How do I know if I have NC Medicaid direct?

If you are enrolled in NC Medicaid Direct, call the NC Medicaid Contact Center at 1-888-245-0179. If you are not enrolled in NC Medicaid Direct, you may ask to move to NC Medicaid Direct.

What is the timely filing limit for secondary claims?

Answer: The timely filing requirement for primary or secondary claims is one calendar year (12 months) from the date of service.

What is DMA in healthcare?

DMA stands for Department of Medical Assistance.

Does NC Medicaid allow incident to billing?

\u201cIncident-to\u201d billing is subject to elimination. The difference in billing \u201cincident-to\u201d is a 100% reimbursement rate versus an 85% reimbursement rate. That 15% difference cannot be passed onto the Medicare recipients.

How do I file a claim with NCTracks?

Request a site visit by a Provider Representative. On the bottom of any NCTracks web page there is a Contact link. Click that link, fill out the information on the form, and for the Subject choose \u201cRequest a Site Visit\u201d from the drop-down menu. State the reason for your request and then click Send.

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