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What is Pidsl?

What is a Provider ID and Service Location (PID/SL)? Each provider's NPI is associated in MassHealth's Medicaid Management Information System (MMIS) with a corresponding MassHealth provider ID and service location (PID/SL).

What is a pt1?

PT-1 transportation is a curb-to-curb service. This means that the MassHealth member should be able to get out to the vehicle and in to their appointment without the help of the driver. A MassHealth member may bring an escort to help them get in or out of the vehicle.

How do I schedule a MassHealth transportation?

By phone Call (866) 834-9991 to schedule your ride. Call Center is open Monday through Friday, 7 a.m. - 7 p.m.

How do I get a MassHealth pt1 form?

Next steps Log into MassHealth Customer Web Portal (See section on Logging In) Click Search PT-1. From the PT-1 requester PIDSL dropdown, select your provider number and enter any other identifying information in the applicable fields. Click Search to display all your PT-1 requests.

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