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If you are unable to use electronic prior authorization, you can call us at 800.88Cigna (882.4462) to submit a prior authorization request. For Inpatient/partial hospitalization programs, call 800.926.2273. Submit the appropriate form for outpatient care precertifications. Visit the form center.
If a PA is needed, locate the process for submitting and obtain any required prior authorization forms. This information is typically found on the plan's website, or you may call the member services number found on the back of your insurance card.
Prior authorization\u2014sometimes called precertification or prior approval\u2014is a health plan cost-control process by which physicians and other health care providers must obtain advance approval from a health plan before a specific service is delivered to the patient to qualify for payment coverage.
Please call us at 800.753. 2851 to submit a verbal prior authorization request if you are unable to use Electronic Prior Authorization. Prior Authorization criteria is available upon request.
Facilities are encouraged to verify that a prior authorization has been approved before providing a service or item, unless the service is urgent or emergent care. Payment may be denied for services rendered without authorization.

People also ask

Preventive care, office visits, urgent care visits, independent x- ray and/or lab services, home health care, outpatient hospice, durable medical equipment, prescription drugs and eye exam/glasses for children are covered before you meet your deductible.
No pre-authorization is required for outpatient emergency services as well as Post-stabilization Care Services (services that the treating physician views as medically necessary after the emergency medical condition has been stabilized to maintain the patient's stabilized condition) provided in any Emergency Department ...
Prior authorizations are required by insurance companies for some medications. This includes those that may have less expensive alternatives. The prior authorization process usually takes about 2 days. Once approved, the prior authorization lasts for a defined timeframe.
You can request prior authorization for your patients with Cigna-administered coverage through your electronic health record (EHR) or electronic medical record (EMR) system or via a website that offers this service at no charge. Go to
Why does my health insurance company need a prior authorization? The prior authorization process gives your health insurance company a chance to review how necessary a medical treatment or medication may be in treating your condition. For example, some brand-name medications are very costly.

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